Innovations for Building Your Online Legal Practice

2.75 Law and Legal and .5 Ethics CLE Credits | WSBA Activity ID #1054710

What does technology mean for innovating, expanding, and developing your legal practice? This program will provide you resources and tools for integrating 21st century technology into your firm website: tools to collect and triage information about your client and their case; hands-on experience with Chatbots and legal AI apps; feedback from other attorneys on how technology has impacted their own practices; and important ethical understanding of how these tools impact how you can and should deliver legal services online.


Recorded:  11/17/2017
Credits:  2.75 Law and Legal and .5 Ethics CLE | WSBA Activity ID #1054710
Length: 3 hours, 15 minutes

Featured Speakers:
Sart Rowe, IV Ashton, Mark V. Brady, Forrest Carlson, Destinee Evers, Shreya Biswas Ley, Aurora Martin, Aaron McCloud, Veronica Smith-Casem

Agenda, schedule, and speakers are subject to change

8:30-8:45 a.m.

Welcome and Introduction to the Scope of the Program

Program Chair: Sart Rowe, Northwest Justice Project

8:45-9:30 a.m.

Automating Conversations: Leveraging Chatbot Technology to Collect, Triage and Respond Appropriately to Clients or Potential Clients

Speaker: IV Ashton, President & Founder, LegalServer

9:30-10:00 a.m.

The Legal and Ethical Issues of Providing Service from a Distance

Speaker: Shreya Biswas Ley, LayRoots

10:00-10:15 a.m.


10:15-11:15 a.m.

Washington Web Lawyer and the TPCBA Volunteer Legal Services Project - Analysis of an Experiment in Online Legal Services

Speaker: Mark Brady, Law Office of David Smith and Volunteer, TPCBA Volunteer Legal Services Project

11:15-12:15 a.m.

Going Live: Moving Your Practice Online and Serving Your Clients Remotely - A Rapid-Fire Panel Presentation

Topics and Speakers:
Ecosystem of Legal Tech - Aaron McCloud, CoralDocs
Pop Up Justice - Aurora Martin,
Online Legal Service Delivery and the WSBA LOMAP Program - Destinee Evers, LOMAP Specialist, WSBA
Technology Support for the Low Bono Practice - Veronica Smith-Casem
Using Code to Do the Work of 1000 Lawyers - Forrest Carlson



Sart Rowe

Information Technology Geek, Free Culture Activist, Copyright & Patent Reformer, Privacy Wonk, Access to Justice Advocate, Disability Rights Advocate, Public Speaker.  

Sart Rowe is a professor and techie working at Northwest Justice Project, managing the National Technology Assistance Project and teaching at the University of Washington and Seattle University. He is also a former Chairman of the Board for Washington Lawyers for the Arts and a board member of the northwest Consumer Law Center.  Sart teaches as an adjunct in the areas of Privacy law, Ethics, Copyright and Information Policy. 

Sart has worked for Creative Commons, Public Knowledge, the Washington State Access to Justice Board, Microsoft, Wizards of the Coast, and Disability Rights Washington. He is also a social media expert with a modest YouTube following.


IV Ashton

IV Ashton is the founder and President of LegalServer and Houston.AI. Mr. Ashton has a proven track record of providing technical assistance to non-profit organizations with regard to designing, developing and implementing vital information and knowledge management solutions. As a founder of the Illinois Legal Aid Online, Mr. Ashton developed the first web-based platform to deliver legal training and support to volunteer attorneys and pro se litigants in Illinois.In addition to his work domestically, Mr. Ashton has significant international experience assisting governmental and non-government organizations in developing information technology solutions to increase efficiencies. For instance, Mr. Ashton designed Albania's legal information infrastructure for the World Bank. He also lead a team in developing a war crimes database to track the violations of human rights in Kosovo and has led legal/information technology projects in Bosnia, Kosovo, Macedonia and Albania.

Mark V. Brady

Mark took a circuitous route to the legal profession. Prior to earning his J.D., Mark worked towards dual Bachelors degrees while bartending and working with an engineering company in Bellingham, Washington. After law school he helped incorporate JAM Management LLC., a property management company where he continues to serve as General Counsel.

Growing up, Mark always had an interest in the legal industry driven by the need to affect change in his surroundings. Ingrained in his personality is the need to help others, a trait shown in the large amount of pro bono work that he has engaged in over the years. On the David Smith team, Mark has a general practice with focuses on civil litigation, personal injury, and property law.

When he's not practicing law, Mark enjoys spending time with his young daughter, taking photos, and cooking. He is also heavily involved in the legal community, as the president of the Minority Bar Association, past chairman of Volunteer Legal Services, trustee of the local bar Young Lawyer Division and a member of the local chapter of the American Inns of Court.

Forrest Carlson

Forrest Carlson is a technology, design, and process geek who happens to practice law. A 100% self-taught coder, designer, and web developer, Forrest is one of the founders and coauthors of Washington Wills, a website that provides free estate planning information and DIY forms to thousands of site visitors every month. He has been practicing law since 2008 and helping lawyers understand legal technologies since then. He is a founding partner at Assemble Law Group in Seattle.

Forrest is a lifelong advocate for increasing access to legal services. He is one of the founding members of the Washington State Bar Association's Low Bono Section and serves on its board. Forrest often promotes and speaks publicly about law and entrepreneurship, law-related technology, and increasing access to legal services through technology.

Destinee Evers

Destinee Evers is a practice management specialist with the Washington State Bar Association, providing education and outreach to legal professionals across the state to help improve the quality and delivery of their legal services. In that role, she provides education and resources on business practices, marketing, and technology. She has also collaborated with the Access to Justice Board, the King County Bar Association's Pro Bono Services, and ATJ Tech Fellows, a national program empowering law students to use technology to reduce the access to justice gap. Find her on Twitter @DestineeEvers.

Shreya Biswas Ley

Shreya Biswas Ley, co-founder of LayRoots, is an adventurer, business owner, and intellectual property attorney. Above all, she is a human that also uses the law to advise her clients on how to navigate the business world. She went to law school at Tulane in New Orleans and promptly moved up to Seattle upon graduation. After graduating, she worked at a start-up and Microsoft before starting LayRoots, where she serves family and privately-held businesses. She enjoys rock climbing, exploring the outdoors, and geeking out about marketing (plus, all sorts of other things)!

Aurora Martin

Aurora Martin is a social innovator, developing partnerships to re-imagine justice and invent a virtuous cycle of public good. Inspired by a commitment to build community, she is now the founder of popUPjustice, a social justice startup that aims to serve as a collaborative entity with various independent creatives and experts across sectors, incubating ideas at the intersection of technology, social justice, the arts, and popular culture.

Aurora served up justice for nearly 20 years in Washington legal aid as a public interest lawyer who grew up from intern to executive director at Columbia Legal Services. During her tenure, she led Columbia's transformation to become a creative social justice advocacy organization with a mission to integrate civil legal needs with civil rights, engaging in legal advocacy on behalf of people living in poverty through impact litigation, policy work, and multimedia education. Building upon her experience in the nonprofit community, Aurora also serves as a guest speaker for various seminars and workshops on diversity and leadership, and as faculty for the Nonprofit Certificate Program of the University of Washington Continuing Professional Education Program.

Other stuff she's done include a National Equal Justice Works Fellowship serving low-income tenants; developing various pipeline education programs serving farm worker students; and clerking for the Washington State Supreme Court.

Aaron McCloud

Aaron McCloud majored in Chinese Literature at Reed College. A self-taught software engineer, after working at Microsoft, Amazon, and several other software companies he started his own company, CoralDocs, to create the next generation tool for document and file management. He sits on the Technology Advisory Committee at Seattle Central Community College and has worked on the successful political campaigns of Supreme Court Justices' Yu and Madsen. When not busy coding he enjoys reading, blues and fusion dancing, and weight lifting.

Veronica Smith-Casem

A two time alumna of Seattle University, Veronica Smith-Casem holds a B.A. in Humanities (1996) and a J.D. with a focus on Inequality and Poverty Law (2002). She is a founding member of the WSBA Low Bono Section and currently chairs the Education Committee. Veronica owns a low bono estate planning practice in South King County and enjoys the flexibility of being her own boss. She currently tilts her work-life balance toward supporting the education of her children, which includes a hybrid model that combines home school and public school attendance. She also promotes awareness about dyslexia and student rights under special education law; co-leads a liturgical chant choir; and serves as a Tribunal Advocate for the Archdiocese of Seattle. Veronica welcomes your contact at


General Registration - $100

Seattle University School of Law Alumni - $85